The following steps illustrate how to get a notification email of a new answer in your survey to you or someone else.
- Open the survey from which you need to get new answer notifications
- Navigate to the 'Manage' view
- Click 'Automations'
- If needed create a new automation ( + button on the lower left corner of the window)
- Select action: 'Send summary via email to following address(es) automatically'
- Fill the needed email address(es) to the Recipients -field. (Use space button for separating multiple addresses.)
- Type a sender text you wish to show to the recipient (Do not use email address in this field.)
- Type a topic and message. Message field should contain at least the text {{summary::full}} or {{summary::condensed}} if you wish to get recipients answer summary to the email notification:
{{summary::condensed}} includes ONLY the questions the respondent answered.
{{summary::full}} includes also the questions the respondent didn’t answer. - Save
Creating additional rules to the automation
- Click 'Create additional rules'
- You can create multiple additional rules by clicking the plus symbol on the right
- Choose whether the survey answer has to fit ‘all of the’ set conditions or to ‘some of the’ set conditions
- Save
Tips & tricks
- You can create a new email folder for summary emails and set the rule which directs all the summary emails to this folder. This way you can easily print every given answer as a separate document if required.