Surveypal makes it easy to create cross-device surveys and syncs up responses with your Salesforce platform. This integration makes is possible to send invitations from Salesforce to personalized surveys based on your Salesforce customer data and trigger automatic feedback notifications to your team.
There are usually three steps required to use the integration:
1. Connect your Salesforce account to Surveypal
2. Select which object is updated or created in Salesforce
3. Configure and save mappings
Updating existing Salesforce objects and creating new ones are enabled at the same time in the integration. Here's a more detailed explanation about how that works.