Integrations

General

• Tips for Zendesk and Salesforce

Zendesk

• Why integrate Surveypal into Zendesk?
• Connect to Zendesk and add mappings
• Adding number scale buttons to Zendesk email
• Zendesk troubleshooting
• Zendesk tips & tricks
• Tutorial - Zendesk Feedback Email With NPS Buttons

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Salesforce

• Why integrate Surveypal into Salesforce?
• Connecting to Salesforce
• Selecting root object in Salesforce
• Mapping survey responses to Salesforce
• Resolving if an object should be updated or created
• Salesforce troubleshooting

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(S)FTP

• Why use (S)FTP integration?
• Sending survey invitation messages

Rest API

• Why use Rest API integration?
• Transferring survey answers to other service
• Sending survey invitation messages

Zapier

• How to get started with Surveypal for Zapier