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  1. Surveypal
  2. Frequently Asked Questions

Frequently Asked Questions

Video library

  • Quick Start Guide
  • Embedding a question to email invitation
  • Previewing a survey
  • Editing thank you -page and navigation buttons
  • Quick filters -menu and copying filters
  • Creating answer paths for NPS questions
See all 7 articles

Surveys

  • How do I edit survey background?
  • How do I edit column width?
  • How do I rename a survey?
  • How do I make a copy of my survey?
  • How do I change the 'Thank you for answering!' -text?
  • How do I edit sharing rights?

Responses

  • How do I delete answers?
  • How can I send the survey invitation again to a single respondent?
  • How do I invite new respondents to a survey?
  • How do I send an email survey reminder?
  • How can I get a notification of a new response to my email?
  • Why don't scale mean graphs show the topic in powerpoint?

User Information & Admin Tools

  • Password requirements
  • Okta Single Sign-On instructions
  • How can I control survey branding with templates? (admin users)
  • How do I change my user account information?
  • How do I add or disable users? (Admins only)
  • What are sender profiles?
See all 8 articles

General

  • Dynamic Surveys - Changes and New Features
  • Which version of the service am I using?
  • How can I show a survey element response on another survey page or in automation
  • How can I make sure my browser is up to date?

GDPR

  • Do I have to ask for consent to send survey invites?
  • How can I search for respondent information?
  • Can Surveypal search respondent information for me?
  • How can I delete survey data?
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